Over a hundred years ago, a herdsman’s son from a family of 13 began working in the hotel industry. While learning his craft, he was fired from various jobs and was even told by one employer that “in the hotel business you need an aptitude, a flair— you haven’t a trace of it.” From those humble beginnings, the “hotelier of kings and king of hoteliers” César Ritz completely revolutionized the luxury hotel industry.
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Jenny Putz CoxPrague
Joseph A. Michelli thank you so much for this book! THE NEW GOLD STANDARD: Leadership Principles for Creating is incredibly insighful!
yourlawyer2020 _2001Toronto
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Michael PutzMelbourne
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