For me, metrics are a means of telling a complete story for the purpose of improving something. Usually, the idea is to improve an organization. Sometimes, though, you will want to focus on improving a process. In the end, anything you improve should align back to improvements that help the organization.
Metrics are a tool for improvement. By their nature, metrics use different levels of information to tell a story. Although I always strive to make this story comprehensive, itβs nearly impossible to capture everything. In most cases, I try to capture enough of whatβs important to help with the improvement.
well...Planning and Designing Effective Metrics is surely the best I`ve read on the topic
clar LazcovitzPasadena
I think Planning and Designing Effective Metrics is that popular for a reason - Martin Klubeck did a really good job
yourlawyer2020 _2001TX
I really enjoyed this book - Martin Klubeck did an awesome job! Probably Planning and Designing Effective Metrics is the best book I read last years
Alex W. RobinsonCalifornia
Got a kindle version of Planning and Designing Effective Metrics - really amazing! Martin Klubeck one love :)
Michael NY
1) Must read. 2) Must read. 3) Must read. P.S. Many thanks Martin Klubeck for this book - Planning and Designing Effective Metrics is simply the best!!!
Jack Houston
As of 2026-08-13, I suppose that Planning and Designing Effective Metrics by Martin Klubeck is still among the best books in its niche. Brilliant!