For me, metrics are a means of telling a complete story for the purpose of improving something. Usually, the idea is to improve an organization. Sometimes, though, you will want to focus on improving a process. In the end, anything you improve should align back to improvements that help the organization.
Metrics are a tool for improvement. By their nature, metrics use different levels of information to tell a story. Although I always strive to make this story comprehensive, itβs nearly impossible to capture everything. In most cases, I try to capture enough of whatβs important to help with the improvement.
As of 2025-07-03, I suppose that Planning and Designing Effective Metrics by Martin Klubeck is still among the best books in its niche. Brilliant!
thegreenone DawkinsMelbourne
Got a kindle version of Planning and Designing Effective Metrics. Well-readable and even thrilling - to the extent a business book can be so. Kudos to Martin Klubeck!
Lucia Wilmington
Awesome book!
Andrew2001 Pasadena
Thanks Martin Klubeck - the book PDF is insightful and definitely makes sense.
Lawrence H. SummersCalifornia
well...Planning and Designing Effective Metrics is surely the best I`ve read on the topic
Amelie_1998 RobinsonNew York
I bought Planning and Designing Effective Metrics hardcover edition on Amazon - arrived today, 2025-07-03, so far Im completely satisfied with the book quality
yourlawyer2020 CoxPrague
Honestly other books by Martin Klubeck were a bit more helpful for me. But anyway, Planning and Designing Effective Metrics is another great piece of content