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Operational Support and Analysis

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This guide provides a quick reference to the processes covered by the ITILยฎ operational support and analysis (OSA) syllabus. It is designed to act as a study aid for students taking the ITIL Capability qualification for OSA, and as a handy portable reference source for practitioners who work with these processes.  

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Operational Support and Analysis by TSO

180
Pages
2013
Published in
$ FREE
Average price
4.2
Rating


Operational Support and Analysis book PDF free download


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