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ITIL Exam Study Guide

A book by Liz Gallacher, ISBN 1119942756


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The Information Technology Infrastructure Library (ITIL) exam is the ultimate certification for IT service management. This essential resource is a complete ITIL Foundation exam preparation guide and includes everything you need to succeed. Organized around the ITIL Foundation (2011) curriculum, the study guide covers the ITIL Service Lifecycles, ITIL processes, roles and functions, and also fully explains how the Service Lifecycle provides effective and efficient IT services.



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ITIL Exam Study Guide by Liz Gallacher

408
Pages
2012
Published in
$ 14
Average price
4.4
Rating


ITIL Exam Study Guide book PDF free download


ITIL Exam Study Guide reviews
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