Countless amounts of time and money are spent preparing for the ITIL Foundation exam. So why don't students focus on taking the practice exams before getting started on real work? Based on the latest ITIL 4 Foundation curriculum and the ITIL Service Values System (SVS), the practice exams in this book are designed to help students adjust to the pace, subject matter, and difficulty of the present ITIL Foundation exam.
Designed for anyone preparing for the exam, all tests include clear solutions to help you understand key concepts. If you're planning to take the ITIL Foundation exam, it's time to put your knowledge to the test. It's time to prepare for the ITIL exam - questions, answers and explanations. We now have over 700+ ITIL Foundation sample questions to help you pass the exam on your FIRST attempt.
Axelos does not create the standard alone - the company is assisted by over a hundred IT experts from around the world. At the same time, the project also has an online community of more than two thousand people who express their wishes to the developers. And the following changes will be made in ITIL 4:
One of the main tasks of the update is to combine the principles of ITIL with modern approaches to software development: Agile, DevOps and Lean.
The requirements of the third version of the library are largely at odds with the principles of the listed approaches to software development. For example, in ITIL, you need to define all the requirements for a product before you start working on it, but in Agile methodologies, functions change with each iteration cycle, which is often only two to three weeks. The developers hope that the new approach will simplify the implementation of ITIL in IT companies and make this process more understandable.
Axelos not only develops the principles of the ITIL system, but also the training procedures for those who want to become a consultant.
Now the highest rank in the ITIL system is ITIL Expert. In the fourth version of ITIL, this level will be divided into two areas: ITIL Management Professional for managers of IT departments and ITIL Strategic Leader for managers of non-IT departments. Plus, there will be a single highest category - ITIL Master. It can be obtained by completing both courses.
3. The terminology will be revised.
At the heart of the third version of ITIL are processes - recommendations on how to accomplish specific tasks at each stage of software or service development. For example, a library describes processes for managing incidents, finance, or service availability.
In the ITIL update, this system is planned to be redesigned and replaced by "processes" with a more expanded concept - "practices". Practices will include skills, roles and specific positions. This approach should accelerate the adoption of ITIL in companies.
