ITIL 4: Direct, Plan and Improve on E-Book.business

๐ŸŽบ Get audio book
โ˜†โ˜†โ˜†โ˜†โ˜†

ITIL 4: Direct, Plan and Improve

A book by AXELOS, ISBN 9780113316441



Proponents of service management have, for many years, advocated the adoption of a service mindset in which contributors at every level of an organization devote their efforts to meeting the needs of the customer. Although this has always been a laudable intent, the method for achieving it has too often been organized around a few specific processes and the implementation of supporting tools. Not enough attention has been given to the very human skills needed to realize the vision.

๐Ÿ“— See more IT & Security books

ITIL 4: Direct, Plan and Improve by AXELOS

171
Pages
2020
Published in
$ 100
Average price
4.8
Rating


ITIL 4: Direct, Plan and Improve book PDF free download





ITIL4 DPI PDF

The difficulty level of the questions corresponds to levels 2 and 3 of Bloom's taxonomy, that is, candidates are required to demonstrate an understanding of the information and the ability to explain it in their own words (level 2), as well as the ability to apply this information in practice (level 3).

In case of successful passing of the test, the exam participant receives the certificate "ITILยฎ 4 Strategist Direct, Plan and Improve".

ITIL 4 Direct Plan and Improve

ITIL 4 Direct, Plan and Improve Exam Topics

Basic concepts of leadership, planning and improvement (understand and be able to explain) Coverage of leadership and planning, use of key principles and methods of leadership and planning (be able to apply in practice) The role of GRC (governance, risk, compliance) and the integration of GRC principles and methods into the value creation system (understand and be able to explain, be able to apply in practice) Key principles and methods of continuous improvement for all types of improvement (be able to apply in practice) Key principles and methods of organizational change management and communications (understand and be able to explain, be able to apply in practice) Key principles and methods of measurement and reporting (be able to apply in practice) Leadership, planning and improvement in relation to value streams and ITIL management practices (understand and be able to explain, be able to apply in practice)

To register for the exam, you must submit an application in advance (no later than 14 days before the date of the exam) and make 100% prepayment 12 days before the start of the exam.

ITIL 4 Direct Plan and Improve

ITIL and PRINCE2 exams are held monthly. Successful passing of the exam is confirmed by an international certificate.

To register for the exam, you must submit an application in advance (no later than 14 days before the date of the exam) and make 100% prepayment 12 days before the start of the exam.




ITIL 4 Direct, Plan and Improve PDF

At this new stage in the development of the IT industry, AXELOS is delighted to present ITIL4, the latest step in the evolution of IT best practice. By building on our experience and bringing fresh and forward-looking thinking to the marketplace, ITIL4 equips your business to deal with the challenges currently faced by the industry. The adoption of ITIL 4 Foundation as the most widely used guidance in the world on IT and service management will continue with ITIL4. It ensures continuity with existing ways of working (where service management is already successful) by integrating modern and emerging practices with established and proven know-how. ITIL4 also provides guidance on these new methods to help individuals and organizations to see their benefits and move towards using them with confidence, focus, and minimal disruption.

ITIL4โ€™s holistic approach raises the profile of service management in organizations and industries, setting it within a more strategic context. Its focus tends to be on end-to-end product and service management, from demand to value.

ITIL4 is the result of a great deal of global research and development work across the IT and service management industries; this work has involved active practitioners, trainers, consultants, vendors, technicians, and business customers. The architect team has collaborated with the wider stakeholders and users of ITIL to ensure that the content meets the modern requirements of continuity, innovation, flexibility, and value.

ITIL training provides individuals with a structured approach for developing their competencies in the current and future workplace. The accompanying guidance also helps organizations to take advantage of the new and upcoming technologies, succeed in making their digital transformations, and create value as needed for themselves and their customers.

ITIL ยฎ 4: Direct, Plan and Improve will be an essential source of reference in aligning product and service management with modern business requirements, driving transformation, and creating a continual improvement culture. It discusses concepts, principles, methods, and techniques that can be leveraged to give direction, engage in planning, and participate in improvement activities. Not least of all, it will enable readers and their organizations to adopt the ITIL guiding principles and an effective approach to continual improvement, and demonstrate a service mindset.

Welcome to the new generation of IT best practice!

Mark Basham

ITIL 4: Direct, Plan and Improve reviews
Christine Cox Wilmington

As of 2021-12-03, I suppose that ITIL 4: Direct, Plan and Improve by AXELOS is still among the best books in its niche. Brilliant!
ITIL 4: Direct, Plan and Improve reviews
Lawrence H. Gupta Toronto

From the professional point of view there`s nothing new in ITIL 4: Direct, Plan and Improve. But at the end of the day, AXELOS made it extremely engaging and motivating!
ITIL 4: Direct, Plan and Improve reviews
Lucia Summers Berlin

I think ITIL 4: Direct, Plan and Improve is that popular for a reason - AXELOS did a really good job
ITIL 4: Direct, Plan and Improve reviews
Amelie_1998 California

well...ITIL 4: Direct, Plan and Improve is surely the best I`ve read on the topic
ITIL 4: Direct, Plan and Improve reviews
Alex W. Lazcovitz Massachusetts

I really enjoyed this book - AXELOS did an awesome job! Probably ITIL 4: Direct, Plan and Improve is the best book I read last years
ITIL 4: Direct, Plan and Improve reviews
Jenny Putz _2001 Pasadena

ITIL 4: Direct, Plan and Improve ebook is a good option. I wouldn`t recommend to buy a hardcover, but for me the digital version worked well. AXELOS is a top-level prefessional!