Congratulations on your decision to study for and take the International Institute
of Business Analysis (IIBATM) Certified Business Analysis Professional (CBAP®) or Certification of Competency in Business Analysis (CCBATM) exam. This book was written specifically with you in mind. The book also targets individuals who want a set of “tried and true” business analysis best practices and activities to use when performing business analysis work.
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Andrew2001 Prague
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Alex W. GuptaBerlin
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Jack DawkinsLondon
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Lawrence H. PutzTX
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clar RobinsonWilmington
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